Last updated: September 28, 2026
StellarX provides digital membership services to provide users with novels and digital comic content that are consistent with the membership plan. All products and services offered by StellarX are delivered digitally.
StellarX does not offer physical goods and does not involve physical logistics or transportation distribution.
After the user successfully completes the payment and confirms the payment, the purchased membership will be activated to the user account and the corresponding membership rights will be opened immediately.
Delivery method:
Digital delivery via the StellarX website or related digital services.
Delivery time:
Open immediately after payment is successfully confirmed.
If the member's rights cannot be opened normally after the payment is successful, please contact us through the following email address:
Please provide your account email and order/payment information so that we can assist in processing in a timely manner.
StellarX members can enjoy novels, digital comics and other membership benefits included in the corresponding membership plan.
Specific member rights may vary depending on the membership plan, region and content availability.
Before users complete payment, we will clearly display the corresponding membership plan, price, billing cycle and included membership rights.
Since StellarX provides digital membership services, refund applications will be processed in accordance with the following policies.
Circumstances in which the conditions for refund are met
Users may apply for a refund in the following cases
The user mistakenly purchased a member;
Member services have not been used in significant quantities; or
The purchased member service was not properly opened due to technical problems with StellarX.
Refund applications should be submitted as soon as possible after purchase.
In the case of non-applicability of refunds
Refunds may not be available in the following cases:
Member services have been heavily used;
Users have accessed paid novels or digital comics through membership services;
Member interests or digital content have been heavily used; or
An application for a refund is made after the applicable refund period has been exceeded.
To request a refund, please contact us at
Email:[email protected]
Refund applications please provide:
Account mailbox
Order number or transaction ID
Purchase date
Membership Program
Reason for refund
Our customer service team will review your application and report back to you the refund processing results.
If the refund request is approved, the refund is returned to the original route to the payment method originally used by the user.
Refund approval is usually completed within 5–10 business days. Specific accounting times may vary depending on the payment service provider or financial institution.
If you have any questions about digital product delivery, membership benefits, payment or refund, please contact us at
STELLARX GLOBAL PRIVATE LIMITED
Email: [email protected]
Registered address:
20 Cecil Street, #22-00 PLUS Building
Singapore 049705